duke nukem
Guest
It has come to my attention that some players have been gifted buffs by Innogames, eg Noble Boosters. Not everyone, just some. And they refuse to explain their rationale for doing so. I had understood that W100 was supposed to be a back to basics level playing-field game. But this move by Innogames is counter to that and stinks.
Below is the conversation so far with Innogames.
duke nukem2018-05-16 22:25:09
I have been attacked by a player with a noble boost buff. I didn't think these existed in W100. Whats going on?
Tribal Wars - Customer Support2018-05-16 22:33:38
Hello duke nukem,
Can you please provide the name of the player who attacked you and the time of the attack so we can look at this for you.
Best Regards,
Mellofax
Senior In-Game Supporter
duke nukem2018-05-16 22:43:03
Details provided but hidden from here as sensitive game info.
Tribal Wars - Customer Support2018-05-16 22:46:14
Thanks for that. After looking at the information loyalty suffered a hit of 31 - that is well within the server normal of 20-35
Best Regards,
Mellofax
Senior In-Game Supporter
Tribal Wars - Customer Support2018-05-16 22:48:50
My appologies, it would appear you are correct and that an effect was in place. Please bear with me while I look into this
Best Regards,
Mellofax
Senior In-Game Supporter
duke nukem2018-05-16 22:52:59
Some members of my tribe also have buffs. This appears to be a general problem.
Tribal Wars - Customer Support2018-05-16 22:59:33
Unfortunately I am unable to comment on any specifics due to player confidentiality except to tell you that it was a genuine effect and not a bug and that some players do have this.
Best Regards,
Mellofax
Senior In-Game Supporter
duke nukem2018-05-16 23:03:04
That is completely unfair and contrary to the spirit of this world. It is also outrageous that you won't explain the basis of why some players have this advantage and others don't. I request again that you provide further explanation.
Tribal Wars - Customer Support2018-05-16 23:19:55
Hello duke nukem,
This happened due to an offer that is present under certain circumstances.
The issue has been submitted to the developers for review.
Regards,
Jirki88
Co-Community Manager
Forum Administrator
duke nukem2018-05-16 23:27:42
So it is a bug! Be honest!
duke nukem2018-05-16 23:36:52
BTW I am sharing this conversation with my tribe via the forum.
I am struggling to understand how this mechanism/offer can be fair if limited to just some players, in a way you're not prepared to explain. Unless its a bug. And if a bug it means that a number of players have already been disadvantaged and their playing experience damaged - on a world thats supposed to be a celebration of the game.
I trust I'll have a full, honest and complete answer from you within 24hrs.
duke nukem2018-05-16 23:49:21
Comment from one of my tribemates
No its a genuine offer to returning players, I hadn't signed in for a LONG time and this is why I got it. But yes it is majorly unfair
So its an offer to persuade players to return to the game. Why not just admit that? I'm stunned that you thought that was a good idea and fair to all the players that have kept with the game but not got the offer. Even more stunned at your secrecy over it.
I'm now seriously considering whether you are a company I want to have a relationship with. I look forward to the already requested full response.
Tribal Wars - Customer Support2018-05-17 01:33:33
As I mentioned, it is an offer that is present in certain circumstances. We cannot share any further information on it, to avoid abuse of the system.
The issue have been forwarded to the developers, and that is unfortunately as much as I can say about it.
Regards,
Jirki88
Co-Community Manager
Forum Administrator
Below is the conversation so far with Innogames.
duke nukem2018-05-16 22:25:09
I have been attacked by a player with a noble boost buff. I didn't think these existed in W100. Whats going on?
Tribal Wars - Customer Support2018-05-16 22:33:38
Hello duke nukem,
Can you please provide the name of the player who attacked you and the time of the attack so we can look at this for you.
Best Regards,
Mellofax
Senior In-Game Supporter
duke nukem2018-05-16 22:43:03
Details provided but hidden from here as sensitive game info.
Tribal Wars - Customer Support2018-05-16 22:46:14
Thanks for that. After looking at the information loyalty suffered a hit of 31 - that is well within the server normal of 20-35
Best Regards,
Mellofax
Senior In-Game Supporter
Tribal Wars - Customer Support2018-05-16 22:48:50
My appologies, it would appear you are correct and that an effect was in place. Please bear with me while I look into this
Best Regards,
Mellofax
Senior In-Game Supporter
duke nukem2018-05-16 22:52:59
Some members of my tribe also have buffs. This appears to be a general problem.
Tribal Wars - Customer Support2018-05-16 22:59:33
Unfortunately I am unable to comment on any specifics due to player confidentiality except to tell you that it was a genuine effect and not a bug and that some players do have this.
Best Regards,
Mellofax
Senior In-Game Supporter
duke nukem2018-05-16 23:03:04
That is completely unfair and contrary to the spirit of this world. It is also outrageous that you won't explain the basis of why some players have this advantage and others don't. I request again that you provide further explanation.
Tribal Wars - Customer Support2018-05-16 23:19:55
Hello duke nukem,
This happened due to an offer that is present under certain circumstances.
The issue has been submitted to the developers for review.
Regards,
Jirki88
Co-Community Manager
Forum Administrator
duke nukem2018-05-16 23:27:42
So it is a bug! Be honest!
duke nukem2018-05-16 23:36:52
BTW I am sharing this conversation with my tribe via the forum.
I am struggling to understand how this mechanism/offer can be fair if limited to just some players, in a way you're not prepared to explain. Unless its a bug. And if a bug it means that a number of players have already been disadvantaged and their playing experience damaged - on a world thats supposed to be a celebration of the game.
I trust I'll have a full, honest and complete answer from you within 24hrs.
duke nukem2018-05-16 23:49:21
Comment from one of my tribemates
No its a genuine offer to returning players, I hadn't signed in for a LONG time and this is why I got it. But yes it is majorly unfair
So its an offer to persuade players to return to the game. Why not just admit that? I'm stunned that you thought that was a good idea and fair to all the players that have kept with the game but not got the offer. Even more stunned at your secrecy over it.
I'm now seriously considering whether you are a company I want to have a relationship with. I look forward to the already requested full response.
Tribal Wars - Customer Support2018-05-17 01:33:33
As I mentioned, it is an offer that is present in certain circumstances. We cannot share any further information on it, to avoid abuse of the system.
The issue have been forwarded to the developers, and that is unfortunately as much as I can say about it.
Regards,
Jirki88
Co-Community Manager
Forum Administrator