Discussion: Automatic Account Deletion

Jirki88

Administrator
Community Management
Hello,

In this thread you can share any thoughts and questions regarding the announcement about automatic account deletion, which can be found here.

Regards,
The Tribal Wars Team
 

DJBrotoe

Still Going Strong
When the account is deleted I assume that deletes all premium points associated with that account?
 

Mintyfresh

Skilled Soldier 2018
Tribal Wars Team
I change my ingame account name several times a year. I currently cant change my current account back to Mintyfresh because of the 6 month time out. I dont want my forum account changed so what are my options?

Also additionally what was the rationale behind this decision?
 

the nemesis123

Guest
What if you have forgotten your ingame account password due to not using it for over 8 years, but still have an active forum account?

In fact, my ingame name I believe has been deleted/changed.
 

Einar One Eye

New Member
Hello,

In this thread you can share any thoughts and questions regarding the announcement about automatic account deletion, which can be found here.

Regards,
The Tribal Wars Team
I have just restarted playing after a three year leave. Will my account be deleted?
 

the nemesis123

Guest
I have another question, when it comes to deleted forum accounts, do the posts get deleted too? Also, lets say if my username on the forums The Nemesis123 gets deleted, does someone else get to create my account and impersonate me?
 

wolf66

New Member
"This means that having different names on the forums and in the game will only be possible by having multiple game accounts, that need to be actively used (at least log in once every 12 months to avoid the automatic deletion)."

Does this mean a player can have more than 1 account? (player has more than one account on same world) This confused me as I thought we could only have 1 account.
 

Mintyfresh

Skilled Soldier 2018
Tribal Wars Team
"This means that having different names on the forums and in the game will only be possible by having multiple game accounts, that need to be actively used (at least log in once every 12 months to avoid the automatic deletion)."

Does this mean a player can have more than 1 account? (player has more than one account on same world) This confused me as I thought we could only have 1 account.
No i have about a dozen accounts thats i've used on/off for years on different worlds. You're only restricted from having 2 accounts on a single world
 

Jirki88

Administrator
Community Management
When the account is deleted I assume that deletes all premium points associated with that account?
Yes, whether there are premium points on the account or not doesn't matter.

I change my ingame account name several times a year. I currently cant change my current account back to Mintyfresh because of the 6 month time out. I dont want my forum account changed so what are my options?

Also additionally what was the rationale behind this decision?
1) Send in a ticket.
2) The new GDPR/DSGVO regulations.

If an account is deleted I take it all of his threads go with him?
No, they only get unassigned and will be displayed as being made by "Guest", I believe.

I have just restarted playing after a three year leave. Will my account be deleted?
No. Any account that is active now won't be affected. It's accounts that haven't been logged into for a year at the given date that will be deleted.

I have another question, when it comes to deleted forum accounts, do the posts get deleted too? Also, lets say if my username on the forums The Nemesis123 gets deleted, does someone else get to create my account and impersonate me?
If your username is deleted, it's possible, though I don't currently know the functioning of the deletion and can't say if there's any blocks on that. As for the posts, see my reply to darkx.

"This means that having different names on the forums and in the game will only be possible by having multiple game accounts, that need to be actively used (at least log in once every 12 months to avoid the automatic deletion)."

Does this mean a player can have more than 1 account? (player has more than one account on same world) This confused me as I thought we could only have 1 account.
No. You cannot multi-account on a world. But you can have game accounts playing different worlds or just being logged into once a year to keep them active.

This update will likely reduce returning players. I would not have returned if my account had been deleted.
We're aware of this. Unfortunately, there is nothing to do about it. However, players will receive a warning before their account is deleted, so if they are using an active email they should have every possibility of preventing that deletion.
 
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Jirki88

Administrator
Community Management
So Inno will just take people's PP. Say someone spent $80 buying PP then decided to take a break for some reason. Inno would just be stealing their money.
It's an interpretation I can sympathize with, but the Terms & Conditions covers it.
 

Sinful Angel

Contributing Poster
It's an interpretation I can sympathize with, but the Terms & Conditions covers it.
Of course. Inno will have had a lengthy discussion about the legality of this before pushing out anything that can steal people's money.

What exactly in the terms and conditions allows this?
 

King Aragorn

Well-Known Member
I think the better procedure would be to put the account as disabled after the 12 month period and people should have to go through a process to essentially "unlock" their accounts. This will save space in inno servers(which is the reason for this I'm assuming) while also allowing players to take a break from the game without losing everything.


I also have a question. Do you have to log onto both the forum and the game to keep the account from being deleted or if I log onto the forum does it also protect my game account.