Fixed Notifications are not working on iOS

[Mamadou]

Hello,

Notifications are not working on iPhone since the latest update. Using iPhone 11.
A few friends have the same issue.
We tried clearing the app cache, reinstalling the app, removing our devices in game and readding them.

Please fucking fix this ASAP.

 

[7Jefferson]

Hi Mamadou,

Sorry to hear that you are encountering this issue. Have you checked if the following settings are turned on:

• iOS notification settings (Settings -> Tribalwars -> Notifications)
• Ingame notifications turned on (Account -> Configure push notifications)

Personally I am receiving notifications from the worlds I play and I'm using iPhone XS.

 

[JawJaw]

We're aware of the issue and our developers are looking into it.

In order to resolve it for you, can you please create a ticket so we have access to your account information and can investigate? Please refer to this thread so it gets assigned to us

Thanks!

 

[JawJaw]

This issue was resolved last tuesday.