DeletedUser
Guest
as you just stated, tw grants them special places on their forum. mainly because their tool is used by most of tw's customers. that my friend does place tw into a relationship with that party. everyone knows innogames ownes tw, however i assure you noone thinking of playing the game will be going to their website lol. they look at the forums to understand the game(unless it really free which tw is not i assure you) and then decide if to play or not. as i said it makes you as a company look 2nd rate and frankly if you ran a poll you might be surprised which of us would win at that, my friend. personally, you feel no problem with the matter, and thats your right. the game rating sites and customers will end up being the judge of that, so far in both thats not looking very good. if it was me, id be looking at issues that involve the company and improving on them, this being just one of many. looking at your membership numbers id say you got some problems, but look for few solutions. strange you said to quit the game, tw must be ran very different from most companies. if my boss heard me tell his customer to take a hike, i assure you the unemployment rate would be rising quickly. but then i think we value customers a bit more then here i think.
i never said you payed them for the mapping tool. however, based on this world, as well as a few others, their tool has been shown to be unreliable. as you said, tw gives them a special place on the forum. its time they look and decide if that is needed still based on their issues or not. they might also look and see how many players use and view that thread. if its a useful tool but just misused then they might think on placing their own tool there, or as you hinted subbing it out to a pro. a simple world poll would do that. if the values there then its worth doing if not then not. thats called customer relations and problem solving. as well as product improvement. i'll leave it at that, its really not my business.
i never said you payed them for the mapping tool. however, based on this world, as well as a few others, their tool has been shown to be unreliable. as you said, tw gives them a special place on the forum. its time they look and decide if that is needed still based on their issues or not. they might also look and see how many players use and view that thread. if its a useful tool but just misused then they might think on placing their own tool there, or as you hinted subbing it out to a pro. a simple world poll would do that. if the values there then its worth doing if not then not. thats called customer relations and problem solving. as well as product improvement. i'll leave it at that, its really not my business.