I have been playing this game for years. I remember when it used to shut down for about five minutes every day while they changed out hamsters. I've seen it run like crap for a few days or a week and then they'd fix it. The way the two worlds I currently play have been running for the last month is about as bad as it has ever been. In a game based on time the lagging really sucks. I keep thinking it will be fixed any day now but it continues to be horribly broken. Can someone just let us know if the solution is being worked on or is this our new reality? Please don't continue to ignore the issue. The service has degraded I'm sure many tickets have been sent in. Please give us a time frame of when you expect this degradation of service to be remedied, if there will be refunds or discounts issued to those that pay and have become accustomed to a higher level of service, or if no solution is being or will be sought.